Collision Repair Center: Our Most Frequently Asked Questions

Collision Repair CenterIf you’re looking for a new collision repair center, you likely have a few questions. Whether you’re working with your insurance company to get your car repaired, or simply need a bit of auto body work completed, these frequently asked questions can give you a good idea of what to expect from Las Vegas’ premier collision repair center.

Should I get more than one estimate?

If you get an estimate from a licensed reputable collision repair center, you most likely will not need additional estimates. This is because repair estimates are highly standardized, using a computerized repair database to create estimates.

Do I need to use the collision repair shop my insurance company recommends?

Absolutely not! You have the legal right to choose the collision repair center of your choice. Your insurance company may require you to get an adjustor’s estimate if you do not use their contracted shop, but this is a pretty simple process.

What about dropping my car off?

At our collision repair center, we make it super easy to drop your car off for repair. We can arrange your rental car for you, or arrange to drive you back to where you need to go. We even have 24/7 tow services available.

How long will this take?

Obviously, repair time depends on the extent of damage to the vehicle, along with the availability of parts. Before we start work on your vehicle, we’ll give you a specific timeframe.

Can you match my paint color?

You bet! Our highly specialized paint services utilize computer technology to perfectly match your paint color, producing a flawless finish.

What about my deductible?

In most cases, you’ll pay your insurance deductible directly to us. But don’t worry, we have financing options available – even for your deductible – if it’s needed.

Will you keep me informed about my repairs?

Of course! We pride ourselves in offering the best customer service of any Las Vegas collision repair center. We’ll give you a call every few days to let you know how the repair is going and if we foresee any delays.

Got any more questions? Give us a call today!

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